Questions and answers.

Preparation, administration and drafting across personal injury, family law, wills and estates, litigation, property and commercial matters. Records, chronologies, disclosure, precedent-based documents, filings, bundles and correspondence within authority. Your lawyers review and sign off on all of it.

Your Australian practitioners. AUGERE support prepares, collates and administers; advice, strategy and client decisions stay with your lawyers.

Team members work only inside your firm's own systems, through your virtual desktop or a Windows 365 cloud PC in your firm's own Microsoft 365 account. They work from an access-controlled office building in North Macedonia, on secure, centrally managed business laptops, and nothing is stored locally. Every hire completes identity, criminal record, education and reference checks, and every employment contract includes confidentiality obligations. Our Security and Data Protection document, available on request, sets out the detail.

AUGERE recruits legally trained paralegals and career legal support professionals from North Macedonia's university talent pool, assessed for capability, written English, judgement and fit, then trained by your firm, with AUGERE support.

They work inside your existing systems, precedents, templates and portals, including platforms such as LEAP, Smokeball and Actionstep.

Yes. AUGERE builds dedicated team members, not a rotating pool, so the person supporting your matters learns your precedents, your systems and your people.

North Macedonia's working day overlaps with the Australian afternoon and evening, so handovers happen live and work can progress overnight, ready the next morning. If overlapping or consistent hours with your team are required, that can be arranged as well.

All pricing is customised, as is the work we are asked to take on. This is not a plug-and-play model, so we scope the role around your work first and price it accordingly.

AUGERE GLOBAL is the legal employer in North Macedonia, so you get a dedicated team member without the overhead of employing offshore.

Outsourcing providers typically share work across a pool of staff. AUGERE recruits a dedicated team member for your firm, who works only on your matters, inside your systems, under your lawyers' supervision. We stay involved day to day; we don't place people and step away.

Yes. We start with the work behind the role, define it with you, then recruit and build the right person into your firm.

A conversation about the work consuming your team's time. From there we define the role, agree the scope and recruit. Our Role Brief helps set out what the role involves.